Division Director, Mental Health Programs

Oakland, California, United States | Bay Area Community Services | Full-time

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BACS is seeking a Division Director to oversee multiple mental health programs. 

Successful candidates thrive on fast-paced, highly autonomous decision making, but can also connect and collaborate effectively in a decentralized and field-based services environment. The Director should be a strong manager of direct and extended teams. They will have 3 direct report Associate Directors with a total program staff of 50+ direct service staff, many in in 24/7 and residential settings. The Director will also bear full administrative, fiscal, and quality improvement responsibility for $20M+ million city and county contracts including revenue, expense management and reporting. A high degree of sensitivity to risk and compliance management is essential.   

Speaking from and with the communities in which we serve, BACS is committed to using our voice, expertise, and dynamic philosophy of care to uplift our communities. We will continue finding housing solutions and provide behavioral health services that truly change lives - this is daily work of BACS. Beyond those individual successes, we are prepared to advocate for and actively engage in the essential transformations needed within these support systems. Join us in our mission to uplift individuals, families, and communities by doing "whatever it takes.”   

RESPONSIBILITIES

  • Assures that services are provided in collaboration with all applicable funding streams and regulations.  
  • Supervises managers including hiring, training, and performance evaluation.
  • Maintains responsibility for ensuring that all programs and services have a defined service delivery model and operate within the construct of BACS mission, vision, and values.
  • Responsible to ensure that all programs focus on consumer-centered services that are needs-driven and strength-based, and are culturally relevant.
  • Ensures that there is a flow of participants and referrals into all programs and that discharges are managed in a way that promotes positive outcomes.
  • Responsible to assure the maintenance of records and other administrative requirements of all programs.  Responsible to ensure compliance with documentation and charting requirements for all funding streams.
  • Responsible for Continuous Quality Improvement standards across the agency and work with the teams to implement systems for CQI. 
  •  Responsible to ensure contract compliance with all funders to include grant management, presentations, and reports.
  • Establishes a harmonious working relationship with the community and coordinate services with appropriate community based organizations as needed to highlight the value and the purpose of programming.
  • Communicates effectively and conscientiously utilizing strength-based language and philosophy throughout all aspects of program management and supervision.
  • Participates in the development of new programs and services including grant writing, speeches, presentations, and more.
  • Participates in the delivery and attendance at trainings for the purposes of agency, professional, and personal development. 
  • Other duties as assigned.

COMPETENCIES

  • Possesses influencing/negotiating skills and excellent oral and written communication.  Political savvy.
  • Partnering attitude; high integrity/honesty.  Promotes accountability for self and others.
  • Maintains a customer service and strength-based orientation.  Embraces diversity in all aspects.
  • Possesses problem solving skills and conflict resolution skills.
  • Is resilient and demonstrates ability to embrace adversity.  Has the ability and eagerness to promote continual learning.
  • Strategic thinker and visionary.  Possesses external awareness and motivation towards mission and services of agency.
  • Is adaptable and open to change and new information; adapts behavior and work methods in response to new information, changing conditions, or unexpected obstacles. 
  • Adjusts rapidly to new situations warranting attention and resolution.
  • Assesses strengths and needs in the supervision of clinical work.  Holds an attitude of strength-based, person-centered services.
  • Works well with others and behaves professionally and ethically while developing professionally.
  • Expresses facts and ideas verbally and in writing in a clear, concise and organized manner.
  • Ability to manage a department budget.

QUALIFICATIONS:

  • LCSW, LMFT or LPCC with two years’ experience post licensure in a behavioral science field.
  • Ten years of progressive administrative, direct service, management and leadership skills and experience in the social service field.
  • Demonstrated capacity leading diverse and multi-disciplinary teams toward a common goal required.  
  • Position requires a valid California driver’s license, personal vehicle, and proof of personal vehicle insurance coverage.  DMV printout required.  
  • Demonstrated intermediate proficiency in Microsoft Word/Excel, ability to type 45WPM.

Compensation & Benefits

  • Highly competitive compensation, salary $160,000 or higher depending on experience 
  • Fully paid medical, dental, vision, and life insurance premium coverage for employees and children.
  • 32 days off (PTO/Holiday), increasing with tenure. PTO given on your birthday.
  • After 1 year of service, $3,000 per year student loan, tuition or CEUs. Up to $15,000 over 5 years.
  • 403b;  matching contribution after 1 year
  • One month PAID sabbatical after 8 Years – not charging PTO
  • Annual holiday party, summer picnic, staff appreciation events         

BACS is an equal opportunity employer.